Benefits Specialist

Date Posted March 26, 2021
  • Department Human Resources
  • Location Toronto Ontario
  • Job ID 92259

YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 700 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49, Mandee and Charlotte Russe.

Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.

Position Overview:

The Benefits Specialist is responsible for the day-to-day operations of the Company’s Health and Dental benefits plan in Canada and the United States. The ideal candidate will have knowledge of HRIS systems and will identify and implement Benefits process improvements.


  • Ensure accurate entry of Benefits data into the HRIS system including regular and ongoing validation
  • Audit benefit premium deductions, investigate and resolve benefit premium discrepancies, ensuring transparent and timely communication to carrier and Payroll.
  • Lead in the design, development and communication of benefits programs
  • Process new hires and terminations and Leaves of Absence in Benefits and process monthly billings and reconciliations.
  • Follow up with employees regarding outstanding or incomplete Benefits information
  • Handle employee inquiries and requests related to benefits and effectively address issues
  • Work with the Benefits carrier and Third-Party Administrator to resolve Benefits administrative inquiries
  • Interpret related Benefit policies and procedures and ensure compliance with government and provincial/state regulations.
  • Support implementation/upgrade projects through regular documentation of current and newly introduced processes
  • Effective recommender of the Benefits plan design and participate in annual carrier negotiations and meetings.
  • Act as the subject matter expert for all aspects of the Benefits programs in Canada and the United States


  • 2+ Years of relevant Canadian/US Benefits experience
  • Working knowledge of Benefit laws in Canada and the United States
  • A university degree in Human Resources or Business Administration plus the completion of relevant professional development work (e.g. certificates that lead to becoming a Certified Employee Benefit Specialist)
  • Certificated Employee Benefits Specialist (CEBS) designation is an asset
  • Strong knowledge of Microsoft Excel
  • Proficient knowledge of MS Office
  • Excellent organizational and documenting skills with a strong attention to detail
  • Proven written and spoken communication skills

As a result of Covid-19, most of our employees presently work remotely. When required to attend the office, strict safety protocols are in place. We are currently utilizing a virtual hiring process and interview candidates by phone or Zoom/Teams.

YM Inc. is an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs.

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