District Loss Prevention Manager

Date Posted December 14, 2018
  • Department Loss Prevention
  • Location Vancouver, BC
  • Job ID 43957

YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 600 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Siblings, Urban Kids, Suzy Shier, Bluenotes, West 49, Mandee, Annie Sez and Afaze.

The District Loss Prevention Manager (DLPM) is responsible for managing all loss prevention related functions within an assigned district.  Completing a set schedule of Loss Prevention Audits, that will support compliance of Company policies and procedures.  Working to prevent/minimize external, internal theft and administrative loss in partnership with operations and store level management.

Duties and Responsibilities:

  • Ensure Loss Prevention Audits are completed as scheduled, partnering with operations and store management to improve results
  • Perform daily/weekly/monthly checks utilizing XBR reporting, store audits and by interacting and communicating with store level employees
  • Investigate all loss prevention concerns and/or tips
  • Communicate to upper management/executives on loss prevention concerns, ideas and initiatives
  • Train and develop management team to ensure operational compliance
  • Support training programs that assist operations in the control and maintenance of external, internal theft and administrative losses
  • Complete all necessary loss prevention documentation; maintain accurate and detailed documentation on all investigations
  • Respond to crisis or emergency situations in a timely manner, as required
  • Act as external liaison and network with law enforcement, other legal and security organizations as needed
  • Attend court procedures as required
  • Adhere to corporate health and safety policy requirements that contribute to a safe work place


  • Travel is required within Canada and to Head Office as needed
  • Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts
  • High school diploma or equivalent
  • Post-secondary education in a related field an asset
  • Minimum 2 years loss prevention experience or management retail experience
  • Proficient in Microsoft Office
  • Excellent communication, interrogation and negotiation skills
  • Effective time management and multi-tasking skills
  • Excellent analytical and report writing skills
  • High level of confidentiality
  • Customer service oriented
  • Strong ability to develop teams and partnerships
  • Ability to make decisions
  • Self-motivated
  • Exercise good judgement

YM Inc. is an equal opportunity employer and encourages applications from qualified individuals. We thank all applicants for their interest: However, only those selected for an interview will be contacted. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs.

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