HR/Payroll Systems Business Analyst

Date Posted November 12, 2021
  • Department Information Technology
  • Location Toronto, ON
  • Job ID 100388

YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 700 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49, Amnesia, Brooks Brothers, Mandee and Charlotte Russe.

Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.

Position Description

The HR/Payroll Systems Business Analyst is responsible for ensuring the operational effectiveness of HR, Payroll and Benefits departments by managing the Ceridian Dayforce environment. The role involves providing expert level system support as well as making appropriate recommendations with regards to processes, controls and reporting in order to advance the goals of the department and the Company as a whole.

Duties and Responsibilities

  • To be successful in this role, the BA duties and responsibilities include but are not limited to the following:
  • Collaborate with senior management and other internal stakeholders to define the future vision of Human Capital Management in the Company.
  • Work with the departmental subject matter experts to recommend best practice solutions and refine functional processes
  • Facilitate requirements gathering and documentation efforts with respect to any process changes, reporting, workflows, interfaces or upgrades
  • Provide training and mentoring to payroll, HR and operational team members to maximize benefits from the system
  • Manage key data elements such as organization structure across the company to ensure consistency
  • Manage cyclical upgrades with department heads via test scripts and risk assessments
  • Maintain test scripts and testing strategies to support changes in business processes
  • Manage and resolve system defects with users and third-party support services
  • Provide ad-hoc reporting and analytics to enhance useability of the system


  • B/A or B/S degree or Post-Secondary education in a related field
  • 3+ years in a Business Analyst role
  • 2+ years active experience working with HR and Payroll Systems.
  • Hands on experience as on analyst or working in a software development environment.
  • Business knowledge of the application to be supported.
  • Standard Query Analytic Tools
  • Experience working with, supporting, testing and implementing Ceridian Dayforce HR and payroll modules is preferred, but not required.
  • Knowledge of HR practices and policies; payroll processing cycle is required.
  • Proficient with Microsoft Office (Outlook, Word and Excel)Visio, JIRA, Confluence is preferred.

Related Work Skills

  • Understand business goals and work closely with key leadership to strategize.
  • Strong communication skills, both written and verbal
  • Strong leadership skills, focusing on team and relationship building with employees and other departments.
  • Able to focus on detail as well as overall process while promoting and facilitating process improvements.
  • Superior presentation and facilitation skills
  • Sound analytical ability coupled with creative problem-solving skills.
  • Proficient working in a technical environment
  • Attention to detail and accuracy.
  • Proficient in use of Microsoft Office, Visio and standard query analysis tools

As a result of Covid-19, most of our employees presently work remotely. When required to attend the office, strict safety protocols are in place. We are currently utilizing a virtual hiring process and interview candidates by phone or Zoom/Teams.

YM Inc. is an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs.

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