Instructional Designer (Learning Systems)

Date Posted October 17, 2018
  • Department Training and Development
  • Location Toronto, ON
  • Job ID 40541

YM Inc.

YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 600 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Siblings, Urban Kids, Suzy Shier, Bluenotes, West 49, Mandee, Annie Sez and Afaze.

The Instructional Designer is responsible for the design, development and execution of online content using various web design programs as part of the Company’s learning management system (LMS). This role will work closely with other members of the Training and Development Department to develop diverse, functional and engaging web and mobile-based learning experiences based on usability and existing content.


**Please note that this role is a 1 year contract set to start in 2019**

Duties and Responsibilities

  • Handle the day-to-day maintenance and operation of the Company’s LMS, including incorporating new technologies, regularly update content, ongoing enhancements etc.
  • Partner with internal and external teams to conceptualize and design overall components of the program, including the look and feel, ease of use and interactivity
  • Work with external vendors and clients in the development and delivery of course material on the LMS including; e-learning content (i.e. authoring/web based vendors, contractors and external SME’s)
  • Create hyper-immersive courses leveraging gaming, simulation and other platforms
  • Consult and collaborate with team around best practices for web design and visual communication strategies
  • Provide guidance on designing course elements for online/blended learning environments
  • Provide hands-on support and guidance as a multimedia expert in the development and production of multiple online courses, including course interactives, activities, and assessment instruments
  • Develop functional requirement documents and specifications for ongoing maintenance


  • Post-secondary education in web design or related field
  • Retail experience an asset
  • Bilingual French an asset
  • Proficient in Microsoft Office
  • Strong technical knowledge web-based technologies such as HTML 5, Flash, CSS, Java Script, PHP
  • Fluency in current graphic design practices, web design software and other applications, such as Adobe Photoshop, Adobe Illustrator, PowerPoint, Articulate etc.
  • Exceptional digital skills including knowledge and experience with infographics, conceptual thinking, and current trends in communications/visual storytelling

YM Inc. is an equal opportunity employer and encourages applications from qualified individuals. We thank all applicants for their interest: However, only those selected for an interview will be contacted. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs.

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