IT Server Administrator

Date Posted September 21, 2021
  • Department Information Technology
  • Location Toronto, ON
  • Job ID 97888

YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 700 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49, Amnesia, Brooks Brothers, Mandee and Charlotte Russe.

Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.

Position Overview:

The I.T. Server Administrator is responsible for providing onsite and offsite technical support to end users related to Company directory, e-mail, backup, anti-malware, printing and other backend systems. This role, as part of the Infrastructure team, will work alongside all Company departments to ensure high-quality and positive technical experiences that aim to improve performance, stability, functionality and systems management processes.

Duties and Responsibilities

  • Perform server/desktop system support, troubleshooting and maintenance functions
  • Monitor and administer Active Directory, e-mail, backup, printing and other backend systems
  • Maintain ticket queues by setting priorities and resolving technical issues
  • Schedule, plan and perform system upgrades, including coordinating the transition from test to production environments
  • Control access to and authorization level of devices
  • Maintain effective security/backup and disaster recovery processes and systems

Qualifications

  • Post-secondary education in Information Technology or related field
  • 3+ years’ experience in Windows environments
  • 2+ years’ experience in VMware, SAN storage and routing, switching and firewalls
  • Proficient in Microsoft Office and Office 365
  • Microsoft Certified Professional, CompTIA AS+ and Network+ certification an asset

Related Work Skills

  • Passionate about providing solutions to challenging technical problems and open to learning new technology related to database administration
  • Ability to work independently and in a team environment with minimal supervision
  • Understand business goals and work closely with key leadership to strategize
  • Ability to multitask and problem solve
  • Ability to adapt to change

YM Inc. is an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs.

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