• why we collect your personal information;
• what information is collected by YM;
• how we use and store your information;
• how we share them;
• how to communicate with YM.
Unsolicited emails and phone calls
Do not give or send any personal information (particularly financial or credit card information) that is requested of you through an unsolicited email or phone call that appears to be from YM or one of its group members or who uses one of its brands. We will not contact you to ask you for such information; you only provide them when completing an order.
Why we collect your personal information
What information is collected by YM
Information about you
• your name, address (including postal code) and telephone number;
• your date of birth;
• your location;
• Your email address;
• your IP address;
• photos or videos in which or in which you appear;
• your curriculum vitae;
• proof of identity;
• any other information that you agree to communicate to us through our site or by other means, including Facebook, Twitter, YouTube, Flickr, Tumblr, Vimeo, Pinterest, Instagram, any type of mobile communication device or any other social media.
We may also receive information about you from other sources in accordance with applicable privacy laws, such as up-to-date information about your address or information about your previous employment. This information may help us better meet your needs.
Cookies and other technologies
When you visit our site or communicate with us, we and our third party service providers may use technological tools that automatically collect information about how you access, navigate and leave our site. For example, we collect information about what other website you have visited before ours, what type of browser and operating system you use, the IP address from which you visit the site, the pages you visit and the website you visit when leaving ours. In general, we do not link this type of information to your personal information unless we are conducting an investigation into the security of our website.
Our site may use pixel files and cookies to administer our online promotional programs. Pixel files and cookies can keep track of your browser so that you can be recognized when you visit other websites. We also use pixel files to find out if you open the promotional communications we send to you. Generally, these pixel files are of limited duration and come from our ad management service providers. They use these pixel files and cookies to load an advertisement from YM when you visit certain other websites.
If you prefer not to accept cookies, most browsers will allow you (i) to change their settings so that you are notified each time you receive a cookie, which allows you to decide whether or not to accept it, (ii) delete existing cookies, (iii) configure your browser to automatically refuse all cookies.
You can also change your email account settings to block the automatic downloading of images which may include certain technological tools that allow us to know if you have viewed our email and used certain features. You can also opt out network advertising programs that track your activities across multiple websites to deliver targeted advertising to you. Please see the ” Understanding Online Advertising ” and ” Online Behavioral Advertising Opt-Out ” pages on the Digital Advertising Alliance of Canada site and the Network Advertising Initiative’s Ad Opt-Out page .
These websites offer tools to find out which member companies have cookies in your browser and to remove them. You will continue to receive other types of advertising from member companies, but they will not be based on your interests. Since deleting cookies from a browser may remove your opt-out preferences, you should use these tools regularly to ensure that your preferences are up to date.
How we use your personal information
Call for audition or search for models for our company
From time to time we need models for YM . If we post a call for auditions or require models for our business, we will indicate what type of information, photographs or videos we would like to receive and if you provide us with your information in response to this request, your consent will include your consent. our right to share the information and content you provide with modeling agencies or third party art agencies for the purposes of this call for auditions or model search.
You can send us your resume by uploading to our site or by email to apply for certain positions offered in our stores or at our head office in the United States or Canada. Our Human Resources department (or a third party Human Resources service provider) will use this information for the purposes of potential employment with us and for Human Resources purposes.
Our service providers and the government
We may also share your personal information with government agencies or other businesses that assist us with fraud prevention or fraud investigations, or where required or permitted by law or contractual provisions. in order to protect us against or prevent actual or potential fraud or unauthorized transactions, or to investigate fraud that has already been committed. In addition, we may pass your personal information on to third parties to whom you have given permission to receive such personal information.
Sharing of information within our company
The information you provide to us may be passed on to the various contact points within YM to the extent that this is necessary for the purposes for which it was collected. In the event of the sale of YM or its merger with another company, we may transmit your personal information to the acquirer or to the new amalgamated company.
How YM protects and stores your personal information
Your personal information is kept confidential. They are stored and processed on our computers located in Canada and the United States, maintained by our third-party service providers. Your personal information is subject to the laws of those jurisdictions, including laws that allow access to it for law enforcement purposes. These laws may differ from the laws of your jurisdiction of residence. We use administrative, procedural and technical measures to protect your information against loss or theft and against unauthorized access or disclosure in order to protect your privacy. These safeguards include firewalls and encryption.
While we use reasonable efforts to protect your personal information, we cannot ensure or guarantee the security of any information you provide through the Internet, third party digital networks, websites, mobile devices, the site. or any social media platform.
We cannot be held responsible for cases of fraud or theft on the Internet. Please be aware of this when providing information through the site.
Period during which we keep your personal information
YM retains your personal information for as long as necessary for the purposes for which it collected it and to comply with applicable laws. Your consent therefore remains valid after the end of our relationship with you.
Children and the site
We do not knowingly collect or store personal information from people who visit our website who are under the age of 13 without obtaining the consent of a parent or legal guardian.Please also note that children under the age of 13 years old cannot answer audition calls, model searches, or apply for a job with YM .
Exercise your choices on the receipt of promotional communications
We want to communicate with you only if this is your wish. If you do not wish to receive communications or promotional information from us, you may do the following:
Write to us at: YM Inc. (Sales), 50 Dufflaw Rd., Toronto, Ontario CANADA M6A 2W1 at the attention of the person in charge of the protection of personal information.
Use the UNSUBSCRIBE link in every email message we send to you to unsubscribe.
Links to other sites
In addition, our site may present content (including through applications or social media platforms) that it retransmits, but which is hosted and made available by third parties. YM ASSUMES NO RESPONSIBILITY FOR ANY DAMAGES CAUSED BY THEM AND EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR THE MANNER IN WHICH THESE THIRD PARTIES COLLECT, STORE, USE OR DISCLOSE YOUR PERSONAL INFORMATION . If you choose to view such retransmitted content, you should review the privacy policies that govern it.
How to communicate with YM
If you do not wish to receive promotional material from YM or if you wish to update or correct your personal information, please contact us by email at firstname.lastname@example.org .
Please also see the related policies below for more information: Social Media Policy, online at
Terms of purchase and sale on the website, online at
For all other questions, please CONTACT US .